Billing & Rates

Overview


Utility bills are rendered every month and represent approximately 30 days of service.

Classes of Service


There are two basic classes of service:
  • Commercial
  • Residential

For inquiries regarding billing and current rates, please contact the Utility Billing department by phone at 407-703-1727. Office hours are Monday - Friday, 8 A.M. - 5 P.M.

Reuse Charges: Effective October 2019

These rate changes were reflected in the November 2019 Utility Statement.

Residential Use Residential Reuse Rate
Minimum monthly charge (includes up to 6,000 gallons) $8.29 Base Charge
6,001 to 15,000 Gallons $1.43 per thousand gallons
15,001 to 30,000 Gallons $2.14 per thousand gallons
Above 30,000 Gallons $4.26 per thousand gallons
Commercial Use Commercial Reuse Rate
Minimum monthly charge (includes up to 6,000 gallons) $9.96 Base Charge
6,001 to 15,000 Gallons $1.71 per thousand gallons
Above 15,000 Gallons $2.54 per thousand gallons
Contract and Bulk Users Contract and Bulk Reuse Rate
Minimum monthly charge $500 per month
Per thousand with Site Storage (Required storage shall be a minimum of 14 days demand usable storage) $0.61 per thousand gallons
Per thousand without site storage $0.93 per thousand gallons

Deposits: Effective October 2019

Residential Deposits Residential Deposit Rate
Water Service $50.00
Sewer Service $90.00
Reclaimed Water Service $50.00
Garbage Service $30.00
Commercial Deposit Rates (Minimum deposit then after 12 months true-up to 3 month average. Commercial Deposits are non-refundable until closure of account and issuance of final billing.)
Commercial Deposits Commercial Deposit Rate
Water Service $100.00
Sewer Service $180.00
Reclaimed Water Service $100.00
Garbage Service $52.00

Water Use Charges: Effective October 2019

Residential Water Use Residential Water Use Rate
Minimum Monthly Charge $8.28 base charge
0 to 6,000 gallons $1.53 per thousand gallons
6,001 to 15,000 gallons $1.87 per thousand gallons
15,001 to 30,000 gallons $2.80 per thousand gallons
Above 30,000 gallons $5.67 per thousand gallons
Commercial Water Use Commercial Water Use Rate
Minimum Monthly Charge $9.91 base charge
0 to 6,000 gallons $1.83 per thousand gallons
6,001 to 15,000 gallons $2.28 per thousand gallons
Above 15,000 gallons $3.38 per thousand gallons

Sewer Charges: Effective October 2019

Residential Sewer Use Residential Sewer Use Rate
Minimum Monthly Charge $15.68 base charge
0 gallons up to and including 12,000 gallons $2.61 per thousand gallons
Maximum usage 12,000 gallons Caps off at $47.00
Commercial Sewer Use Commercial Sewer Use Rate
Minimum Monthly Charge $18.83 base charge
No Cap $3.12 per thousand gallons

Other Charges: Effective October 2019

Other Charges Other Rates
Initiation of Water Service $35.00
Turn-off or Turn-on $35.00
Delinquent Reconnect Fee  $70.00
Locked or Removed Meter Reconnect Fee $30.00
After-hours Service Charge $50.00
Manual Recheck (one free per calendar year) $35.00
Meter Tampering (Minimum additional Reconnect Fee) Actual cost plus 10%
Miscellaneous Site Visit $35.00

These rates were reflected in the November 2019 Utility Statement. 

For inquiries regarding billing and current rates, please contact the Utility Billing department by phone at 407-703-1727. 

Office hours are Monday - Friday, 8 A.M. - 5 P.M.