Compliment or Complaint

How to Compliment or Complain


  1. Telephone the Police Chief's Office Monday through Friday, 8 a.m. to 5 p.m. at 407-703-1789
  2. Come in person to the department at 112 East 6th Street, Apopka, Florida 32703 and ask to speak with a supervisor
  3. Present a completed Compliment or Complaint Form (PDF) to the Records Section or to any supervisor of the Apopka Police Department. The form can also be obtained in the lobby of the Police Department.

Process After Filing


The compliment, or complaint, will be routed to the appropriate members of the department. Compliments will be placed in the employee's file and complaints will be thoroughly investigated.

Anonymous Complaints


A compliment or complaint may be made by any citizen or a member of the Apopka Police Department. Anonymous complaints will be investigated, but definitive conclusions may not be found, or may be difficult to find, due to the nature of the complaint.
  1. Compliments
  2. Complaints
  3. Complaint Types
  4. Complaint Dispositions
  5. Disciplinary Action

Compliments


  • Members of the public who have a compliment regarding a member of the Apopka Police Department are encouraged to compliment the member in writing on the department's Compliment Form (PDF).
  • The completed compliment form, along with the associated incident report or other documentation as necessary, will be forwarded to the police chief through the member's chain of command for inclusion in the member's file.
  • If you wish to only compliment verbally, please speak to a supervisor who will reduce the compliment to writing in memo form and forward to the police chief thorough the member's chain of command for inclusion in the member's file.
  • Please give as much information as possible, including your name and related information for the police chief.
Compliments for outstanding employees are welcome and the department strives to recognize those employees who serve the public well. The department has an awards program and your detailed compliment may trigger an award for the employee.