Request a Streetlight Repair

Street light outage

Streetlight Outage


City of Apopka residents are encouraged to report malfunctioning streetlights that they find throughout the city. Duke Energy has up to 60 days to make the needed repairs according to state law, but most of them generally are made within 72 hours unless the problem is underground.


Request a Streetlight Repair


Contact Duke Energy to report, by either submitting an online streetlight repair request on their website, or phone by calling  800-228-8485 and press Number 3 from the voice menu.


Information


You will need the following information: 
  • Your contact information - Is necessary to help Duke Energy promptly resolve the problem.
  • Location/Address of Light - If address is unknown, use the street name of the closest intersection.
  • ID number on the pole - The pole ID number is normally located 2 - 7 feet off the ground on the pole. Duke Energy will be able to identify the exact streetlight.
  • What is wrong - You will need to select what is wrong with the streetlight: light out, light on during day, cycling on and off, broken globe, etc.

To Request Trimming Tree Branches


For Trimming Tree branches from Power Lines, contact your service provider directly because power lines are not maintained by the City.

Duke Energy contact for tree trimming information (800)700-8744 .