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Billing & Rates
Overview
Utility bills are rendered every month and represent approximately 30 days of service.
Classes of Service
There are two basic classes of service:
- Commercial
- Residential
For inquiries regarding billing and current rates, please contact the Utility Billing department by phone at 407-703-1727. Office hours are Monday - Friday, 8 A.M. - 5 P.M.
Reuse Charges: Effective October 2019
These rate changes were reflected in the November 2019 Utility Statement.
| Residential Use | Residential Reuse Rate |
|---|---|
| Minimum monthly charge (includes up to 6,000 gallons) | $8.29 Base Charge |
| 6,001 to 15,000 Gallons | $1.43 per thousand gallons |
| 15,001 to 30,000 Gallons | $2.14 per thousand gallons |
| Above 30,000 Gallons | $4.26 per thousand gallons |
| Commercial Use | Commercial Reuse Rate |
|---|---|
| Minimum monthly charge (includes up to 6,000 gallons) | $9.96 Base Charge |
| 6,001 to 15,000 Gallons | $1.71 per thousand gallons |
| Above 15,000 Gallons | $2.54 per thousand gallons |
| Contract and Bulk Users | Contract and Bulk Reuse Rate |
|---|---|
| Minimum monthly charge | $500 per month |
| Per thousand with Site Storage (Required storage shall be a minimum of 14 days demand usable storage) | $0.61 per thousand gallons |
| Per thousand without site storage | $0.93 per thousand gallons |
Deposits: Effective October 2019
| Residential Deposits | Residential Deposit Rate |
|---|---|
| Water Service | $50.00 |
| Sewer Service | $90.00 |
| Reclaimed Water Service | $50.00 |
| Garbage Service | $30.00 |
| Commercial Deposits | Commercial Deposit Rate |
|---|---|
| Water Service | $100.00 |
| Sewer Service | $180.00 |
| Reclaimed Water Service | $100.00 |
| Garbage Service | $52.00 |
Water Use Charges: Effective October 2019
| Residential Water Use | Residential Water Use Rate |
|---|---|
| Minimum Monthly Charge | $8.28 base charge |
| 0 to 6,000 gallons | $1.53 per thousand gallons |
| 6,001 to 15,000 gallons | $1.87 per thousand gallons |
| 15,001 to 30,000 gallons | $2.80 per thousand gallons |
| Above 30,000 gallons | $5.67 per thousand gallons |
| Commercial Water Use | Commercial Water Use Rate |
|---|---|
| Minimum Monthly Charge | $9.91 base charge |
| 0 to 6,000 gallons | $1.83 per thousand gallons |
| 6,001 to 15,000 gallons | $2.28 per thousand gallons |
| Above 15,000 gallons | $3.38 per thousand gallons |
Sewer Charges: Effective October 2019
| Residential Sewer Use | Residential Sewer Use Rate |
|---|---|
| Minimum Monthly Charge | $15.68 base charge |
| 0 gallons up to and including 12,000 gallons | $2.61 per thousand gallons |
| Maximum usage 12,000 gallons | Caps off at $47.00 |
| Commercial Sewer Use | Commercial Sewer Use Rate |
|---|---|
| Minimum Monthly Charge | $18.83 base charge |
| No Cap | $3.12 per thousand gallons |
Other Charges: Effective October 2019
| Other Charges | Other Rates |
|---|---|
| Initiation of Water Service | $35.00 |
| Turn-off or Turn-on | $35.00 |
| Delinquent Reconnect Fee | $70.00 |
| Locked or Removed Meter Reconnect Fee | $30.00 |
| After-hours Service Charge | $50.00 |
| Manual Recheck (one free per calendar year) | $35.00 |
| Meter Tampering (Minimum additional Reconnect Fee) | Actual cost plus 10% |
| Miscellaneous Site Visit | $35.00 |
These rates were reflected in the November 2019 Utility Statement.
For inquiries regarding billing and current rates, please contact the Utility Billing department by phone at 407-703-1727.
Office hours are Monday - Friday, 8 A.M. - 5 P.M.