Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Show All Answers
Since the City of Apopka retains ownership of the bear carts, we will replace your cart at no cost to you. Please call City of Apopka Public Services at (407) 703-1731.
No, bear carts need to remain at the address of the home they were first delivered to, even if you decide to move to another address that is within the City of Apopka Bear Management Area.
To best ensure that your trash gets picked up on your scheduled service day, please be sure that your bear cart is standing upright and facing the road.
When your bear cart is delivered, Solid Waste staff will swap out your old City of Apopka garbage cart. However, if you wish to keep your old cart, a $60 one-time fee will be charged to your utility bill as well as a recurring monthly fee of $8 per month for having a second cart at your address.
Check the top latch on the inside of the lid of your bear cart. If it has a pin with a ring attached, gently remove the pin, which will allow your cart to lock when shut. If you are still experiencing issues with locking your bear cart, please call City of Apopka Public Services at (407) 703-1731.
The Building Permit can be procured at the Apopka City Hall, located at:120 E Main Street, 2nd FloorApopka, Florida 32703
Not at this time.
Permit applications must be submitted to the Building Division office in the Apopka City Hall located at: 120 East Main Street, 2nd Floor Apopka, Florida 32703
To access the Orange County Notice of Commencement form, visit the Orange County Division of Building Safety page.
Yes, when you are ready to pay your bill, access the Apopka Business Tax Receipt Payment Portal and log in to your account using the Account ID and Pin from your invoice.
Once you are logged in, simply click the button labeled "Make a Payment" and follow the payment instructions. This will only be active for those with an outstanding balance.
Paying your bill online with a Visa, Mastercard, American Express, or Discover credit/debit card is convenient, fast, and secure.
License year runs from October 1st to September 30th. As a courtesy, renewal notices are sent out in August and are due by September 30th. The following penalties start on October 1st.
If using a business name other than your full legal name, you must have your business registered with the Florida Division of Corporations (Florida Division of Corporations Website) prior to applying for the business tax receipt.
Business Tax Receipt fees vary from one classification to another and many fees are based on variables such as the number of employees or the amount of retail inventory.
For fee information pertaining to your specific business contact us at 407-703-1712.
To register a defaulted mortgage or foreclosure property, please visit PROCHAMPS website. Any questions with respect to registration requirements, registration status, etc. should be directed to email@example.com. Or, you may contact PROCHAMPS at 321-421-6639.
To file a citizen complaint regarding a foreclosed property issue, please visit PROCHAMPS website.
Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person.
Patients with COVID-19 have had mild to severe respiratory illness with symptoms of fever, cough, and shortness of breath.
The best measure is to minimize the potential of virus exposure. Residents can help to prevent contraction of germs by following these simple steps each day at home and work:
Yes! The Apopka Police Department is partners with CrimeLine. CrimeLine is 100% confidential. Your information will be taken in strictest confidence. Your identity will be protected and you will never have to give your name. You will be given a confidential tip code number. Your confidential tip code number should be kept private and NOT shared with anyone. CrimeLine is available at 800-423-TIPS (8477) 24 hours a day, 365 days a year, taking completely anonymous tips on any criminal activity. Se habla español. If you witness a crime in progress, you should call 911.
Yes, we do fingerprinting Monday through Friday from 9 AM to 11 AM and 2 PM to 4 PM. City Residents are charged $22.50 and Non-City Residents are charged $30. We only accept cash, credit and debit. No children are permitted to be in the fingerprinting room and no children are allowed to be unattended in the waiting room. We only electronically transmit fingerprints for concealed weapons permits and for name changes. You must bring with you the following: 1) A valid photo government ID card with your current address; 2) Your own BLANK fingerprint card
The Records Division is open from 8:00 am until 5:00 pm, Monday through Friday. Request for Incident Report(s) are accepted in person, via mail, phone request and email. Requests that are handled by mail must include a self-addressed stamped envelope. You may email your request to the Records Supervisor, Dina Cedillo at firstname.lastname@example.org. For more information contact the Records Division at (407) 703-1771.
After the 60 days, identification will not be required.
Local criminal history checks are available from the Records Section for a fee of $10 per name. You may come to the police department or send a self-addressed stamped envelope and $10, along with the request to: Apopka Police Department Records Division 112 East Sixth Street Apopka, Florida 32703 Office hours are Monday-Friday 8:00 am - 5:00 pm.
The Orange County Clerk of Courts is open Monday - Friday from 8:00 am until 4:00 pm with the exception of opening at 7:30 am on Thursdays.
Enrolling in the Sensus Water Consumption Portal will allow customers to view water usage. Customers can access the data about water usage through a personal laptop, tablet, or mobile device. Customers can see how much water is consumed by the month, week, day, and hour (Usage information may be delayed by four hours).
We hope this portal will assist our customers in conserving water and locating leaks.
The Apopka Sensus Water Consumption Portal is available at https://my-apo.sensus-analytics.com/. Customers can click the link called "Need to set up an account?" at the bottom of this page.
We have created a video to help you navigate the registration process. Please note: Before beginning this process have your Apopka Utility Statement available, as you will be asked to enter your account number and four digit utility account pin at time of registration.
Multiple meters in the Customer Portal typically means a house “potable” meter and reclaim meter. There are occasions where a second meter listed could be a previously used meter that was replaced.
No, the meter will send updates to the customer portal periodically throughout the day. Usage information may be delayed by four hours.
If the meter dashboard shows no data, there potentially could be a problem with the meter. Please contact Utility Billing at 407-703-1727 for assistance.
No, customers can add multiple accounts through “User Settings.”
Click “Forgot Password” on the Customer Portal Home page. A link will be sent to the registered email address.
Please contact Utility Billing at 407-703-1727 or by email at email@example.com.
If the cans are empty and the leftover paint is dry, you may put them in with your garbage. Paint and other hazardous materials can be taken to specific sites in Orange County that are equipped to handle them. Whenever you have questions about a product, you can call the Orange County Solid Waste Hotline 407-836-6601 for more detailed information.
Automobile oil is a hazardous material. In addition to the Orange County sites listed in the Household Hazardous Waste section, there are some auto supply stores that will accept used automobile oil. You can call the Orange County Solid Waste Hotline 407-836-6601 for more detailed information.
Containers should be placed curbside no earlier than 6:00 p.m. the day prior to collection. The rollout containers shall be removed as soon as possible after collection, but no later than 9:00 a.m. of the day following collection, or they will be subject to roll back service by City crews and a convenience charge per occurrence will be charged.
2. Street lights in the City of Apopka are serviced by Duke Energy. You can report the non-functioning light in two convenient ways: Phone: Duke Energy at 1-800-228-8485.Online: By clicking here: https://www.duke-energy.com/business/products/outdoor-lighting/request-light-repair.
If you cannot access Duke Energy in either way, contact the Public Services Department 407-703-1731 and a work order will be made to Duke Energy.
To join the Adopt-A-Road Program, please visit the Administrative Services office located on the 2nd floor of City Hall located: City of Apopka 120 E Main Street Apopka, FL. 32703. Please visit The City of Apopka - Adopt-A-Road Program (http://fl-apopka.civicplus.com/363/Adopt-A-Road) for further information.
Street maintenance issues are reported to the Streets Division in the Public Services Department. Potholes and sidewalk issues can be reported online at www.apopka.net/report. The Streets Division can also be contacted at 407-703-1731.
Yes; each account is required to fill out a customer application and place the applicable deposit on the account.
Our office is located in the City Hall Annex, at 150 East 5th Street in downtown Apopka. We accept applications from 8 a.m. to 4:30 p.m. For same day service, you will need to be there before 3 p.m.
Please direct payments sent via postal service to: City of Apopka,150 E. 5th St, Apopka, FL 32703
There is a $35 initiation of service fee each time water services is connected, which will be included on your first month's bill.
Other services fees include: - $70 re-connection due to non-payment fee - $25 service fee for any returned item
The purpose of the Courtesy Consumption Notice is to inform residents that the water usage at respective property is nearing 30,000 gallons. Due to the increase in water usage, please expect a higher rate reflected on the next billing cycle. To avoid a higher rate charge, residents should retrace where the high-water consumption is coming from, whether it is an irrigation issue, a plumbing issue, etc. to lower the water usage resulting is resolving the excess usage.
Possible Reasons Include:
Usually between the hours of 10 AM to 4 PM, the reclaim water tanks are shut off and refilled for the next day of use. During this time frame, it is not recommended to irrigate the lawn because it is during the hottest time block of the day. Irrigating the lawn can risk damaging the landscape; the heat from the sun will evaporate the water before it reaches the roots or damage the roots from heated water.
Homes with an even numbered home addresses are recommended to irrigate only on Sunday and Thursday, while odd numbered home addresses are recommended to irrigate only on Saturday and Wednesday.
During those recommended days, the best time to irrigate is in early morning, allowing the sod to take in as much water as it can and while the remaining water from the irrigation dries or evaporates when the sun has fully risen. Letting excess water sit over night can run the risk of mold or fungus growing in the lawn.
As that zone is on, unplug the controller to see if the irrigation shuts off. If it does, then there might be an issue with the programming on the controller. If it continues to irrigate, then there is an issue with one of the control valves.
Zones should be separated by irrigation types.
Depending on the coverage the irrigation system provides for the landscaping, coverage can dictate how long to irrigate each zone. If the zone(s) provide full coverage on the landscaping, then lower irrigation times will work just as well.
The type of landscaping dictates the amount of irrigation needed as well. High drought tolerant sod like Bahia, requires less amounts of water. Sods like St. Augustine or Zosia are low drought tolerant turfs which will require the higher of the suggested times.
Potholes and sidewalk issues can be reported online. The Streets Division can also be contacted at 407-703-1731.
Reclaimed water is less expensive and better for the environment. Approximately 1/2 of the water withdrawn from the Floridan Aquifer ends up as lawn irrigation. The fresh water in the aquifer is limited. Conserving potable water and using reclaimed water will help preserve the aquifers as a viable resource for future water supplies.