What is a backflow prevention device, and who would need it?
A backflow prevention device is an assembly that is designed to prevent the reverse flow of water into the City's distribution system. This prevents contaminants from customers flowing back into the distribution system and spreading to other locations.
Residents on wells or alternative sources of water, commercial and reuse water customers are required by City Ordinance to install backflow prevention devices to protect the public water system.
Annual inspection and testing is required to be performed by a Certified Backflow Prevention Tester with documentation provided to the City.

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1. What is a backflow prevention device, and who would need it?
2. What do I do about a sewer backing up?
3. How I report potholes and other street repair issues?
4. How hard is my water?
5. I have a water break or leak who should I call?
6. Why does my water smell like rotten eggs?
7. Why does the City have a storm water charge?
8. My meter box is overgrown — who is responsible to clean it up?
9. The storm drain on our street is clogged. Who do I call for repairs?
10. How often should I have my grease trap pumped?
11. Why use reclaimed water?
12. Is fluoride added to my water?
13. Do I need to buy bottled water or can I drink from tap?
14. What is reclaimed water?
15. Where does my water come from?